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 What user authentication does FTPredict use? |
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FTPredict uses account number/ password for user authentication.
For security reasons, you will automatically be logged off after a period
of inactivity i.e. you make no requests within this period. |
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What happens if I lose my connection
in the middle of a transaction? |
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If your connection to FTPredict is lost in the middle of a transaction
(i.e. Enter or Cancel Order), you should check when your connection is re-established
whether this request was accepted or not, by viewing your open Orders and/or
Trades. |
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Does FTPredict use cookies?
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FTPredict uses session cookies and permanent cookies. Session cookies
are used for authentication of the User session once you are logged in.
The session cookie will be removed either on logoff, forced logoff or upon
closing your browser.
The session cookie will only be passed between your PC and our web site
over SSL (see below). The session data within the cookie is encrypted.
Permanent cookies remain on the pc after the online session has ended. FTPredict
only uses permanent cookies to detect and record the number of new members
referred from other websites with whom FTPredict has a commercial arrangement.
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What are my browser requirements?
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FTPredict currently supports all major browsers. Browser settings must be configured to enable session cookies, javascript
and iframes. These are typically default settings but if they are not enabled,
switch them on via the "options" or "tools" menu on
your browser |
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How important is connection speed? |
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Lack of bandwidth is often the main cause of a slow user experience. Increased
connection speed will undoubtedly enhance the quality of your real time
trading experience. The minimum connection speed recommended would certainly
be a dial-up modem offering at least a continuous 56.6kbps. We recommend
you consider the numerous broadband or cable options offered within your
area by your ISP, cable or telecom providers. |
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Can I access FTPredict if my company
uses an Internet firewall? |
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You will have no problems if you are accessing FTPredict from within
a corporate firewall, as long as the firewall rules allow http and https
traffic, unrestricted by specific domain names. |
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I keep getting "Page Cannot Be Displayed" errors when using
Internet Explorer version 5 or above |
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This is a known problem with Internet Explorer. To resolve this you should
change your browser settings as follows: Click on Tools , Internet Options....
from the main menu at the top of your browser. Click On the Advanced Tab.
Find the check box next to "Show friendly HTTP error messages"
uncheck this box. |
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